Articles

 Can an equipment representative (DELL, Cisco) visit the data center unescorted?

Unfortunately not. The equipment representative must be escorted by an person who has been duly...

 Do you accept tower servers and desktops in the DC?

We do, however they are not recommended because they often do not contain server grade hardware...

 Do you provide 24x7x365 access?

Yes. Escorted access to our co-lo data center is available to clients 24 hours a day, 7 days a...

 Do you provide shelves?

No, you will need to purchase a shelf yourself if you require one.

 How do I get charged for excess power?

At the conclusion of the month we will review the power draw for your equipment. If this average...

 How much power is each RU allocated?

Each of your powered rack units are allocated .65Amps average draw. Most systems draw more on...

 How much power is provided?

We provide each colocation rackspace customer with 20Amps of power which is included in your...

 What is 95th Percentile Bandwidth billing?

The per Mbps bandwidth is based upon 5 minute averages of your actual usage, then subjected to...

 What is Colocation?

Colocation gives you space at a data center to put your servers. With colocation you have...

 What is a U?

The space used by your server(s) is measured in Rack Units (or 'U'). This is the unit of...

 Who is responsible for maintaining my equipment once installed in the DC?

You, the customer, are responsible at all times for maintaining the equipment. Highway 1 will not...

 Who needs Co-location hosting?

Customers who have full control over all aspects of their website and the way it operates are...